Help & FAQ

Find answers to common questions about using ShareHub.

Getting Started

What is ShareHub?
A platform by CSE Connect where trusted educators share structured learning resources for UK technology education, from primary through higher education.
Who is ShareHub for?
Professional practitioners, educators, and self-learners. Not for pupils or students directly.
Do I need an account?
All content is publicly readable. You need an account to comment, message, bookmark, track progress, and create resource lists.
How do I create an account?
Click "Sign up" in the top right. You'll need an email address and password.

For Publishers

How do I become a publisher?
Publishers are invited by administrators. If you're an educator or organisation interested in publishing, contact sharehub@cseconnect.org.
How do I publish content?
Create a Learning Resource, add content blocks (text, PDF, video, code, audio, images), select a licence, then publish. Use a template from the dashboard to get started quickly.
What licences are available?
All Rights Reserved, CC BY, CC BY-SA, CC BY-NC, CC BY-NC-SA. Choose a licence before publishing.
Why do I need two-factor authentication?
All publisher and admin accounts require MFA for security. Set it up with any TOTP authenticator app (Google Authenticator, Authy, Microsoft Authenticator).

Learning & Progress

What are learning pathways?
Curated sequences of content items with a defined order, difficulty level, and estimated time. Complete all steps to mark the pathway as finished.
How do bookmarks and resource lists work?
Bookmark individual items for quick access. Create resource lists to organise items into themed lists with notes.
How do I track my progress?
Your reading history and pathway progress are tracked automatically. View them from your dashboard.

Community

How do comments and Q&A work?
Comment on any content item. Use reactions (Helpful, Insightful, etc.) to acknowledge others. Collections with Q&A enabled allow threaded questions and answers.
What are discussion forums?
Each curriculum domain has a discussion forum. Start threads, reply, and engage with other educators.
How do I report inappropriate content?
Use the report button on any comment. Moderators review all reports.

Account & Privacy

How is my data handled?
All data stays on UK/EEA servers. We use privacy-first analytics (Plausible) with no personal data tracking.
How do I change my password?
Use the "Forgot password" link on the sign-in page to receive a reset email.
Can I export my data?
Yes, request a data export from your account settings (GDPR compliance).