Help & FAQ
Find answers to common questions about using ShareHub.
Getting Started
What is ShareHub?
A platform by CSE Connect where trusted educators share structured learning resources for UK technology education, from primary through higher education.
Who is ShareHub for?
Professional practitioners, educators, and self-learners. Not for pupils or students directly.
Do I need an account?
All content is publicly readable. You need an account to comment, message, bookmark, track progress, and create learning lists.
How do I create an account?
Click "Sign up" in the top right. You'll need an email address and password. An administrator approves new accounts before you can sign in, and you set up two-factor authentication the first time you do.
For Publishers
How do I become a publisher?
Publishers are invited by administrators. If you already have an account, you can request publisher access from your dashboard. Otherwise, contact sharehub@cseconnect.org.
How do I publish content?
Create a learning resource and give it one or more pages. Write each page in the editor, adding images, PDFs, files, audio and video where you need them, or import a Word document as pages. Choose a licence, then publish.
What licences are available?
All Rights Reserved, CC BY, CC BY-SA, CC BY-NC, CC BY-NC-SA. Choose a licence before publishing.
Why do I need two-factor authentication?
Every ShareHub account uses two-factor authentication to protect your account and the content on the platform. Set it up with any authenticator app (Google Authenticator, Authy, Microsoft Authenticator). Keep the recovery codes you are given at setup somewhere safe: they let you sign in if you lose your phone.
Learning & Progress
What are learning pathways?
Ordered sequences of learning resources, each with a difficulty level and an estimated time. Work through the steps in order, and your progress appears under My Progress.
How do bookmarks and learning lists work?
Bookmark individual resources for quick access. Create learning lists to group resources into themed collections, with a short note on each.
How do I track my progress?
The resources you open and your pathway progress are recorded automatically when you are signed in. See them under My Progress.
Community
How do comments and Q&A work?
Comment on any published learning resource, and use reactions such as Helpful and Insightful to acknowledge other people's comments. Resources with Q&A turned on also have a questions and answers section.
What are discussion forums?
Each subject domain has a discussion area. Sign in to start a thread or reply to one.
How do I report inappropriate content?
Email sharehub@cseconnect.org with a link to the comment. Moderators can hide or remove comments that break the rules.
Account & Privacy
How is my data handled?
All data stays on UK/EEA servers. We use privacy-first analytics (Plausible) with no personal data tracking.
How do I change my password?
Use the "Forgot password" link on the sign-in page to receive a reset email.
Can I export my data?
Yes. Go to Settings and request a data export.
Still need help?
Contact us at sharehub@cseconnect.org